What is your lowest MOQ?

At CBO AU, we offer no minimum order quantity for our customers, so they can book orders in any quantity, from a few pieces to bulk, according to their needs.

How much takes of customised packaging production?

The production time for custom packaging orders varies based on volume, additional finishing and complexity. Our general commitment is 3 to 4 days for packaging production. Also, we offer 2-3 days grounded shipping delivery for our trustworthy customers.

Can I request digital templates and physical sampling?

Yes! You may request 2D and 3D mockups with unlimited revisions. Also, you request a physical sample of the order box on little terms and conditions. Our physical sampling process helps you book orders with 100% satisfaction for bulk orders.

Do you make more than 3,000 units?

Yes, we do not have any restrictions for lowest and bulk packaging. We have the capacity to fulfil all small or large orders. So, get benefits from our no minimum and bulk order services today.

Can I order a box style not listed on your website?

Yes, we have a huge collection of styles on our website. If you want any custom box styles, you may contact us at any time.

Do you have custom box inserts and partitions?

Yes, we offer durable and best-quality inserts and paper trays to keep your product safe and organised.

Do you deal in rush orders?

The CBO AU team understands that sometimes, our clients have tight deadlines for packaging boxes. So, you can contact our customer support services to receive an order in a rush.

How much time does it take to ship the order?

To produce custom boxes and packaging, we generally take 6 to 7 days, but it varies in quantity, style, and size. Moreover, we take 2 to 3 days for ground shipping delivery to your doorstep.

In which countries do you deliver packaging boxes?

We deliver our top-quality and customised packaging boxes in the AU. Additionally, we also deliver our products to other nearby areas like Poland, Italy, Germany, Spain, Belgium, etc. However, the shipping time is different according to the client’s destination. So, contact us to send a free request to buy custom boxes today.

How will I collect my customised order packaging?

We aim to facilitate our customers with 100% satisfaction, so we provide free delivery handling at the customer’s doorstep for their satisfaction.

Do you offer blind shipping for AU clients?

Yes, we offer blind shipping without showing any personal data for our customers upon request. Moreover, we ship the customised packaging directly to your clients without any branding or company information.

Can I combine my orders for shipping on the same spot?

Yes, if you can request to combine your multiple orders for shipping to one place, we can do it for our valuable customers.

How do you calculate your shipping costs for custom boxes?

Well, we offer free shipping handling for our customers, but in rare cases, it is not possible for us to provide this service, so we can calculate according to the nature, size, and quantity of the box. Additionally, you can contact our customer support service at any time for more information.

Can I track my shipment after booking an order?

Yes, once your order is shipped, we will provide a tracking number and instructions that will assist you in tracking the shipment. Add to this, tracking allows you to check the progress of your order and details.

What is foil stamping?

Foil stamping is a decorative technique where a metallic or colored foil is heat-pressed onto the surface of the custom box, creating a visually stunning and luxurious effect.

Embossing involves raising certain design elements on the custom box surface, adding texture and depth. It creates a tactile and visually appealing effect that enhances the overall look and feel of the packaging.

Debossing is the opposite of embossing, where certain design elements are pressed into the surface of the custom box, creating a recessed or sunken effect. It adds a subtle yet sophisticated touch to the packaging.

Spot UV refers to the process of applying a glossy and raised coating to specific areas of the custom box, creating contrast and visual impact. It adds a high-end and attention-grabbing touch to your packaging design.

What is a soft touch?

Soft touch is a premium finish that provides a velvety, tactile feel to the custom box. It offers a unique sensory experience and adds a sense of luxury and sophistication to the packaging.

What is aqueous varnish?

Aqueous varnish is a water-based coating applied to the custom box, offering protection and enhancing the visual appeal of the design. It provides a glossy or matte finish while increasing durability.

What is the difference between varnish and lamination?

Varnish is a clear coating applied directly to the custom box surface, enhancing the aesthetics and providing a protective layer. Lamination involves applying a thin plastic film to the box, offering additional durability and resistance to moisture and wear.

What is the thickness of the board you use?

We offer high-quality material thickness for our customers, but it varies from product weight and size. Add to this; we provide different stocks like rigid, white cardboard, natural brown, and corrugated with different thicknesses and grams. So, contact our support team to book your order now.

Is the cost of large and small rigid boxes the same?

No, the cost of large and small sizes are different on the basis of design complexity, additional options, sizes and quantity. Want to get detailed information regarding various styles and sizes of custom packaging costs? Please contact our customer support representatives for further information.

Can I increase the thickness and grams of cardboard boxes according to my product demand?

Yes, we can increase the thickness and grams according to the product's needs. Our experts guide you on what thickness range works best for the product for secure packaging.

Can you use recycled materials for product packaging boxes?

Yes, we offer recycled material for the fabrication of custom packaging boxes to stay green.

What is a flute, and how can it be secure for product packaging?

E-flute is a wavy and piping layer that is pasted on the cardboard and natural brown material to make them corrugated. The major properties of this sheet involve isolation, durability and cushioning properties of the custom box. We prefer them to our customers who want packaging for fragile items and shipping purposes.

How does biodegradable differ from compostable?

Biodegradable refers to materials that can naturally break down over time, returning to nature and causing no harm to the environment. Compostable materials, on the other hand, can break down in specific composting conditions and produce nutrient-rich compost.

Do you have double wall corrugated boxes for you?

Yes, we have all types of corrugated material, whether you want a single wall or double, at market-leading prices. Stay connected with our experts to choose the suitable options to buy your packaging.

Do you provide Pantone® colours (PMS) for printed packaging?

Yes, we provide coated and uncoated PMS colour printing for the printed box packaging according to the client's demands. So, call us to place the order today.

Do you provide a die line for custom box packaging?

Yes, we offer a 2D outline or template that explains the layout and dimensions of the custom box design for you. In addition to this, our provided dieline will assist you in placing artwork. We ensure the precise position of content during the fabricating process.

Can I provide my custom artwork and graphics for printed boxes?

Yes, we appreciate our customers who come with their designs for printed boxes. Moreover, if you want help, our design support is here 24//7 to answer your questions.

In which format I submit my artwork?

At CBO AU, we recommend submitting your artwork in high AI (Adobe Illustrator) and PSD (Adobe Photoshop). Moreover, we prefer you submit your file with outlined and curved font in a minimum 300 DPI resolution in layers.

Do you offer free design support services for all your customers?

Yes, we offer a free design support service for customers who have booked their custom order. If customers want to avail of the benefits of this service, they need to confirm their customised packaging order beforehand.

Can I change my packaging designs before bulk printing?

Yes, we offer unlimited revisions in custom designs; however, if you want any changes, you need to contact our customer care services for changes in the early hours. Therefore, our experts get confirmation about the design and box style in detail before booking your order.

Can you print in Pantone® colors (PMS)?

Yes, we offer Pantone color matching for precise color reproduction. Simply provide us with the Pantone color codes, and we will ensure accurate color representation in your custom box design.

At which time can I cancel my order?

If you want to cancel your order, you need to communicate with our customer support service within 24 to 48 hours after placing your order.

What is your shipping cost?

We offer free shipping handling at the customer's doorstep with grounded delivery within business days.

Shall I pay for die or plate charges?

Plates or dies change according to certain printing techniques. Also, specific designs require custom die–cutting equipment and tooling for splendid outcomes. So, contact our customer support team to know about the information on any applicable charges. However, the quotation is free without hidden charges.

Do I pay more for debossing, embossing, or soft-touch lamination?

Yes, additional coating and premium finishing techniques or lamination require more cost. Also, the exact pricing of these high-end finishes differs according to box size, quality and design complexity. Moreover, our customer support experts provide you with detailed information about all coatings and finishing costs.

Which currencies do you accept as payment in the AU?

We accept payments in AU Dollars ($) for our AU-based customers. Additionally, our international customers are bound for currency conversion for order payment. For further assistance, contact our packaging experts and designers.

Is Pantone printing more expensive compared to CMYK printing?

Yes, Pantone printing may increase the cost of printing due to the perfect colour matching involved. Thus, feel free to book your order for Pantone printing because we ensure the printing of the exact colour.

Does the printing of the inside box take more charges?

Yes, the printing of the inside box incurs additional charges due to extra set-up and requirements. So, contact us to our team for buying extra charges.

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